Remote Deputy Program Manager (Behavioral Healthcare Operations)

KBR-posted about 5 hours ago
Full-time • Mid Level
Remote • Houston, TX
5,001-10,000 employees
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BELONG. CONNECT. GROW. with KBR. Around here, we define the future. We are a company of innovators, thinkers, creators, explorers, volunteers, and dreamers. But we all share one goal: to improve the world responsibly and safely. We are seeking a highly skilled Deputy Program Manager (DPM) to provide leadership, oversight, and operational management for multiple contracts. THIS POSITION IS CONTINGENT UPON CONTRACT AWARD This remote position requires 25% travel and offers the opportunity to drive high-quality program execution while supporting customer and subcontractor relationships.

  • Support the Program Manager in directing and managing multiple work groups across planning, task order management, budgeting, property management, and procurement.
  • Ensure all work meets quality, schedule, and cost expectations.
  • Work with the Program Manager to adjudicate regional allocation of headcount/workshare among teammates.
  • Travel to assigned sites, meet regularly with the client and employees.
  • Understand regional compliance with all contract requirements.
  • Support regional/service area for continuous improvement and implement improvements.
  • Work closely with the Program Manager on any staff or resource issue within the assigned regional/service area of the Program, including the direction or re-direction of resources to facilitate execution of any task.
  • Other duties as assigned.
  • Oversee cost, schedule, and technical performance of program task orders.
  • Lead technical and cost proposal development, approval, and submission.
  • In absence of the Program Manager, act as primary POC to the client to ensure communication specific to that client.
  • Develop, monitor , and recommend strategic plans to support contract requirements and emerging client needs.
  • Monitor innovations/ improvements for success in contract execution.
  • Work closely with Program Management to make overall operational decisions regarding deployment of resources among regional/service locations.
  • Provide management/inputs in selection , training, and performance of assigned and/or matrixed personnel.
  • Manage regional staffing plans, oversee regional resources, and project execution; comply with all reporting requirements.
  • Prepare and participating in, presentation of monthly internal program reviews and status reports as needed.
  • Plan regional Teammate, PMO, and client meetings as needed.
  • Act as the primary point of contact for customers in the Program Manager’s absence, providing updates on program performance and ensuring customer satisfaction.
  • Interface with customers on a consistent basis to ensure that team meets expectations, modify plan /processes to successfully meet client requirements.
  • Implement customer satisfaction process, reporting and response; ensure metrics are captured and reported.
  • Participate in investigations for corrective actions/nonconformance.
  • Serve as funds manager, ensuring compliance with contracts, task orders, and company/government policies.
  • Monitor safety, cost, and technical performance.
  • Lead portfolio-wide Quality Improvement Initiatives and maintain document control processes, including Standard Operating Procedures (SOPs) and Quality Management Plans.
  • Promote team morale through mentorship, training, and career development.
  • Conduct performance evaluations, manage staffing needs, and oversee resource allocation.
  • Assist with defining staffing needs, recruitment, retention and development.
  • Support Business Development efforts, including proposal writing, past performance documentation, and technical submissions.
  • Identify opportunities for growth and expansion within existing contracts.
  • Master’s degree in a related field with an active clinical license at the highest state level in counseling, social work, or psychology.
  • 6+ years of leadership experience in behavioral health care operations within the Department of Defense, corporate, or civilian sectors.
  • Extensive experience in clinical supervision of non-medical counseling, n egotiat ing and formalizing Service Level Agreements (SLAs) , and wellness services (CEAP preferred).
  • Strong knowledge of military mission activities, military treatment facilities, civilian behavioral health, wellness, and EAP services.
  • E xperience managing subcontractors .
  • PMP certification (or ability to obtain within six months).
  • A Secret level clearance, at a minimum .
  • Proven ability to lead, mentor, and develop teams in a government contracting and matrixed management environment.
  • Strong strategic mindset to drive growth and expand business opportunities.
  • Experience in a Program Management Office (PMO) is a plus.
  • Lean Six Sigma or Certified Professional in Healthcare Quality (CPHQ) preferred (or ability to obtain within six months).
  • Clinical supervisory credential preferred (or ability to obtain within one year).
  • KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule.
  • We support career advancement through professional training and development.
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