Remote Dealership Engagement Manager

Apollo Retail • Meridian, ID

227d • $48,000 - $48,000 • Remote

About The Position

Apollo Retail Services is seeking a dynamic, results-driven Dealer Engagement Manager - Automotive to represent SiriusXM as the primary point of contact for a portfolio of automotive dealerships. This phone-based position plays a critical role in supporting SiriusXM's dealership programs through strategic outreach, virtual training, and ongoing relationship management. This remote, phone-based role is responsible for promoting SiriusXM's automotive dealer programs, delivering training, analyzing dealership performance, and ensuring trial awareness across new and pre-owned vehicle sales. You'll act as a trusted partner to dealership staff, helping them fully integrate SiriusXM offerings into their sales and service processes. We're looking for a proactive self-starter who thrives on relationship-building, problem solving, and becoming an essential resource to dealer teams—all without stepping foot on the lot.

Requirements

• 2+ years of experience in phone-based sales, customer service, automotive sales, dealership account management, program coordination, field support, or another customer-facing role within the automotive industry.
• Excellent communication, presentation, and interpersonal skills—especially over the phone and via email—with the ability to project professionalism and influence a wide range of dealership stakeholders.
• Proven ability to explain programs, train remotely, and influence dealer behavior while managing and prioritizing a portfolio of dealership accounts across a district or territory with strong attention to detail for handling documentation, program compliance, and follow-through.
• Strong organizational and time management skills, with a self-motivated, execution-focused approach and the ability to thrive in fast-paced, independent environments.
• Proficiency in CRM systems, data tracking tools and Microsoft Office Suite (Excel, PowerPoint, Outlook).

Nice To Haves

• Familiarity with automotive dealership operations and DMS platforms.

Responsibilities

• Serve as the primary contact for dealerships participating in SiriusXM's Dealer Programs and initiatives, providing ongoing support, program guidance, and proactive engagement to ensure successful execution and adoption.
• Make regular outbound calls and handle inbound inquiries to support and engage dealerships.
• Manage dealership enrollment into SiriusXM Dealer Programs by identifying eligible dealers, explaining program benefits and requirements, and ensuring accurate, timely submission of documentation.
• Promote brand and trial awareness, helping dealers understand how SiriusXM enhances the customer experience.
• Deliver virtual coaching and training sessions to dealership personnel about the SiriusXM product, technology features, customer engagement, and program value.
• Monitor program participation and performance across a specified region or portfolio of dealerships, providing strategic support and optimization plans where needed.
• Troubleshoot issues related to activation, data flow, compliance, or enrollment and escalate when necessary.
• Utilize proprietary tools to log daily activity.

Benefits

• Technology allowance $75 per month.
• Participation in healthcare benefits & 401K is available.
• Paid holidays, vacation and personal time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services