Remote Dealer Relations Specialist

CCC Intelligent Solutions • Pocatello, ID

228d • $20 • Remote

About The Position

CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more. At CCC, we're making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly. We're pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey. Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most. This is a remote position in which all onboarding and training will be conducted virtually. A desktop computer, dual monitors, keyboard, mouse, webcam, and headset will be provided. Starting wage is $20.00 per hour, plus eligibility for monthly incentives and annual company bonus dependent upon performance. Benefits are available from day one, and promotional opportunities within 12 months are dependent upon performance. This opportunity requires no selling or collections.

Requirements

• No prior insurance or automotive experience is required, as we will train individuals with a desire to learn and develop
• High school diploma or equivalent
• 1-2 years prior collections or sales experience preferred
• Exceptional organization skills with attention to detail
• Strong verbal and written communication skills
• Self-motivated
• Demonstrates the ability to overcome obstacles and persist in the face of challenges
• Customer focused
• Possess a positive attitude and ability to drive results
• Career oriented
• Strong technical aptitude
• Ability to work independently while also supporting a team
• Quiet and professional home work environment free of distractions
• High-speed internet connection (DSL or cable modem - non-cellular - with minimum speed of 25 mbps download and 15 mbps upload)

Nice To Haves

• 1-2 years prior collections or sales experience preferred

Responsibilities

• Outbound calling (no selling or collecting) required to automobile dealerships
• Build and maintain relationships with dealership personnel
• Establish fair market value of vehicles assisting insurers in claim settlement
• Update vehicle information and determine the availability and price of new or used vehicles
• Provide supplemental research as requested
• Organizing and managing multiple systems effectively
• Adhere to attendance, production, quality, and other metric standards

Benefits

• 401K Match
• Paid time off
• Annual Incentive Plan Performance Bonus
• Comprehensive health insurance
• Adoption Assistance
• Tuition Reimbursement
• Wellness Programs
• Stock Purchase Plan options
• Employee Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED