Remote Customer Support Representative

First Call Hospitality

2d•Remote

About The Position

OranjeBor Energie BV is seeking a highly skilled and motivated Remote Customer Support Representative to join our growing global team. In this role, you will provide exceptional support to clients, manage collections and overdue payments, oversee account receivables, and serve as our Escrow Representative—coordinating payments and transactions with partners and associates across your designated region. This position requires strong communication, organizational, and analytical skills, as well as the ability to handle financial correspondence with precision and professionalism in a fast-paced, remote environment.

Requirements

Minimum 2 years of experience in Customer Service, Collections, Account Receivables, or Escrow Operations.
High School Diploma or equivalent required; Bachelor's degree in Business, Finance, or a related field preferred.
Proven ability to manage financial documentation and client correspondence with accuracy.
Excellent communication, negotiation, and relationship management skills.
Strong analytical and problem-solving abilities with high attention to detail.
Sound knowledge of Escrow laws and financial compliance frameworks.
Ability to work independently and remotely, maintaining consistent productivity and professionalism.

Nice To Haves

Excellent customer service orientation and interpersonal communication.
Financial acumen and familiarity with reconciliation, invoicing, and payment processing.
Strong organizational and time management abilities.
Integrity, reliability, and discretion when handling confidential financial information.
Proven teamwork and adaptability in dynamic environments.

Responsibilities

provide exceptional support to clients
manage collections and overdue payments
oversee account receivables
serve as our Escrow Representative—coordinating payments and transactions with partners and associates across your designated region