Remote Customer Success Benefit Team Lead

AIL

2d • Remote

About The Position

AO Globe Life is seeking motivated, service-oriented professionals to join our growing remote team. In this role, you will work directly with veterans, union members, and their families, helping them understand and secure benefit programs that protect their financial futures.
This fully remote opportunity is designed for individuals who value flexibility, professional growth, and meaningful work. You’ll receive structured training, ongoing mentorship, and access to qualified member requests—allowing you to focus on helping clients without cold outreach or startup expenses.
Why This Opportunity Stands Out
100% Remote Work
Work from anywhere in the United States with no commute required.
Performance-Based Earnings
Income potential tied directly to performance, with top performers exceeding six figures annually.
Qualified Member Requests
Connect with individuals who have requested information about available benefits.
No Startup Costs
All training, tools, and resources are provided to support your success.
Performance Incentives
Bonuses, recognition programs, and incentive travel opportunities based on results.
Union Membership & Stability
Membership through OPEIU Local 277, backed by AO’s 70+ year legacy of serving working families.

Requirements

• Strong verbal and written communication skills
• Self-motivated and goal-oriented with a desire to grow professionally
• Comfortable using digital tools in a remote work environment
• Organized and capable of managing a structured schedule
• Candidates must be eligible to obtain a Life Insurance License (licensing support provided).
• Must be legally authorized to work in the United States
• Must be physically located within the United States
• At this time, we are unable to hire non-U.S. residents

Nice To Haves

• Sales or client-facing experience is helpful but not required

Responsibilities

• Conduct virtual consultations to understand members’ financial protection needs
• Educate clients on available life and accidental benefit options
• Provide recommendations aligned with each client’s personal goals
• Guide members through the application and enrollment process
• Maintain accurate records and ensure compliance with industry regulations
• Provide ongoing client support including policy updates and claims assistance

Benefits

• 100% Remote Work
• Performance-Based Earnings
• Qualified Member Requests
• No Startup Costs
• Performance Incentives
• Union Membership & Stability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed