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As a Remote Customer Service Representative for NexRep, you will provide compassionate support to patients and caregivers involved in self-directed Medicaid programs. This role allows you to work from home, set your own schedule, and make a positive impact on people's lives by assisting with payroll services for caregivers. You will be responsible for answering calls, providing information, and resolving issues while maintaining a high level of empathy and professionalism.