Remote Customer Service Representative

Afni • Tallahassee, FL

358d • Remote

About The Position

As a Remote Customer Service Representative at Afni, you will have the opportunity to represent one of the nation's largest brands and assist customers with their needs through inbound calls. Your role will involve building meaningful connections with customers, upselling features to enhance their experience, and ensuring customer satisfaction. You will work from home, requiring a productive setup and self-discipline to thrive in a fast-paced remote environment. Afni provides paid training to prepare you for various call types and customer interactions, ensuring you are equipped to handle any situation that arises.

Requirements

• At least 6 months work at home experience.
• At least 1 year of Call Center experience.
• Must live in the state of Florida.
• Must be 18 years of age.
• Must have GED or High School Diploma.
• Must be legally permitted to work in the United States.

Responsibilities

• Represent a major brand as a Customer Service Representative.
• Interact with customers via inbound calls to assist with their needs.
• Build meaningful connections with customers.
• Upsell customers to ensure they have the best features to meet their needs.
• Maintain productivity in a remote work environment.

Benefits

• 100% remote work with provided equipment.
• Full-time hours (40-hour work week).
• Job stability since 1936.
• Paid Time Off for wellbeing.
• Medical, Dental, and Vision Insurance with premium coverage.
• Tuition Reimbursement for personal goals.
• Lucrative Referral Program.
• Career Growth opportunities with promotions from within.
• Annual Performance Reviews with monetary rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED