Remote Customer Service TX

Honey Bucket•Conroe, TX

1d•$16 - $19•Remote

About The Position

Join Honey Bucket, a division of Northwest Cascade, and be part of an employee-owned company excelling in portable restrooms, hand-washing stations, fencing, and storage containers. Home of over 650 employees in seven states, we offer driven individuals opportunities to earn more than just a paycheck! Day in the Life: Our goal is to leave each customer feeling 100% satisfied with the service they receive on the first call and that they were our most important call of the day. Handle inbound/outbound calls, emails, and other communications. Input orders and appointments accurately across multiple programs. Document inquiries for outside sales. Solve problems independently and with the team. Manage escalated calls promptly, summarizing for managers. Utilize excellent interpersonal, verbal, and written communication skills. Perform general office duties like filing, faxing, and creating Word and Excel documents. Be flexible in taking on additional tasks as needed.

Requirements

Dependability and excellent attendance
2+ years of customer service and/or office administrative experience (preferred)
Strong organizational, communication, and time management skills
Ability to quickly learn programs and product knowledge
Proficiency in using a PC and navigating a Windows environment

Responsibilities

Handle inbound/outbound calls, emails, and other communications.
Input orders and appointments accurately across multiple programs.
Document inquiries for outside sales.
Solve problems independently and with the team.
Manage escalated calls promptly, summarizing for managers.
Utilize excellent interpersonal, verbal, and written communication skills.
Perform general office duties like filing, faxing, and creating Word and Excel documents.
Be flexible in taking on additional tasks as needed.