Remote Collections Specialist

Bca Financial Services • Orlando, FL

397d • $35,360 - $35,360 • Remote

About The Position

BCA Financial Services, Inc. is seeking detail-oriented full-time Collections Specialists for a remote position. The role focuses on providing exceptional customer service while managing collections for clients' patients. The ideal candidate thrives in a fast-paced environment and is solution-driven, with opportunities for recognition and rewards based on performance.

Requirements

• Detail-oriented with strong customer service skills.
• Ability to handle high volumes of calls effectively.
• Experience with account resolution and payment arrangements.

Nice To Haves

• Experience in collections or accounts receivable.
• Familiarity with healthcare billing processes.

Responsibilities

• Provide exceptional customer service to clients' patients while accurately recording their information.
• Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
• Handle high volumes of inbound and outbound calls.
• Work with various computer programs and meet individual metrics.

Benefits

• $17 per hour with monthly bonus opportunities
• Medical, GAP, Dental, Vision, and Voluntary Life insurance
• 401k with a company match
• Paid time off and Paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: No Education Listed