Remote Client Support Specialist

Blyss JourneysFargo, ND
3dRemote

About The Position

We're looking for a Remote Client Support Specialist to help ensure our clients feel supported, informed, and taken care of every step of the way. This role focuses on clear communication, thoughtful follow-through, and keeping things running smoothly behind the scenes. If you're someone who enjoys helping others, staying organized, and working independently, this could be a great fit. The position is fully remote, offers flexible scheduling, and includes training—so no previous industry experience is required.

Requirements

  • Strong written and verbal communication skills
  • Reliable, detail-oriented, and well organized
  • Comfortable working independently in a remote environment
  • Open to learning new systems and workflows
  • Professional, consistent, and client-focused

Nice To Haves

  • Experience in customer service, admin support, hospitality, or retail is helpful but not required.

Responsibilities

  • Respond to client questions through email, phone, and messaging platforms
  • Assist with scheduling, coordination, and service-related requests
  • Share accurate, easy-to-understand information based on client needs
  • Maintain clear and organized client records
  • Follow up to ensure tasks are completed and clients feel supported
  • Use internal tools and systems to manage daily responsibilities

Benefits

  • Fully remote position
  • Flexible scheduling based on availability
  • Structured onboarding and paid training
  • Ongoing guidance and access to resources
  • Opportunities to build transferable professional skills
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