Remote Client Support Coordinator

TriptasticadventuresNew York, NY
4hRemote

About The Position

We are expanding our remote support team and are seeking dependable, detail-oriented individuals who enjoy helping others and managing multiple tasks. In this role, you will support clients by coordinating reservations and related services such as lodging, activities, transportation, and event-based arrangements. This is well-suited for individuals who communicate clearly, stay organized, and are comfortable working independently in a remote environment while collaborating with a team.

Requirements

  • Legal eligibility to work (US, UK, Mexico, Australia, or Spain)
  • Strong English communication skills
  • Reliable internet and smartphone (computer is also recommended)
  • Organizational and customer service skills

Nice To Haves

  • Experience helpful but not required

Responsibilities

  • Assist clients with organizing and coordinating personalized plans
  • Research, compare, and confirm reservation options
  • Provide accurate information and thoughtful recommendations
  • Communicate professionally via email, phone, and messaging platforms
  • Manage updates, changes, and service-related concerns
  • Maintain accurate client records and documentation
  • Participate in training and team meetings

Benefits

  • Fully remote
  • Flexible scheduling
  • Ongoing training
  • Access to incentive programs and special perks
  • Supportive team culture
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