Remote Client Services Analyst

TriptasticadventuresFort Worth, TX
7hRemote

About The Position

We are growing our remote support team and are looking for reliable, detail-focused individuals who enjoy assisting clients and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements. This position is an ideal fit for individuals who communicate clearly, stay organized, and are comfortable working independently in a remote setting while collaborating with a supportive team.

Requirements

  • Authorized to work in the US, UK, Mexico, Australia, or Spain
  • Strong written and verbal English communication skills
  • Reliable internet access and smartphone (computer is also strongly recommended)
  • Strong organizational and customer service skills

Responsibilities

  • Support clients with planning and coordinating customized arrangements
  • Research, compare, and confirm reservation options based on client needs
  • Provide accurate information and thoughtful recommendations
  • Communicate professionally via email and phone
  • Assist with updates, changes, and service-related inquiries
  • Maintain organized and accurate client records
  • Participate in training sessions and team meetings

Benefits

  • Fully remote environment
  • Flexible scheduling
  • Ongoing training
  • Supportive and collaborative team culture
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