ONLINE CSR Entry Level Benefits Assistant

Globe Life AIL - Lisa RusselRoanoke, VA
4dRemote

About The Position

Step into a career built on purpose, service, and long-term impact. Since 1951, AO has been dedicated to protecting working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, and associations. For more than seven decades, our mission has remained clear: to serve the people who keep our communities strong and protect the families who depend on them. Today, AO continues to grow rapidly while staying grounded in the values that built our foundation. We are expanding our fully remote team and seeking compassionate, motivated professionals who excel at building relationships and making a meaningful difference. As a Remote Client Representative, you will meet with clients through virtual Zoom consultations, guiding them through their benefit options with clarity, care, and professionalism. No cold calling No in-person meetings No high-pressure sales This is a relationship-focused role ideal for individuals who value service, meaningful conversations, and long-term client impact. About AO Parent Company: Globe Life Growth: Over 20% expansion last year—even in challenging economic conditions Work Environment: Fully Remote (U.S. & Canada) Mission: To protect every child and serve all working people AO combines the stability of a long-established organization with the flexibility of modern remote work.

Requirements

  • Strong communication and active listening skills
  • Basic computer proficiency and comfort in a virtual environment
  • Self-motivated with a strong work ethic
  • Friendly, professional, and relationship-focused personality
  • Effective time management and organizational skills
  • No prior insurance experience is necessary—we provide full training, mentorship, and ongoing support.

Nice To Haves

  • Leadership experience is a plus, but not required

Responsibilities

  • Meet with clients through virtual Zoom consultations
  • Guiding them through their benefit options with clarity, care, and professionalism

Benefits

  • 100% Remote Flexibility
  • Work from anywhere in the U.S. or Canada with a schedule that supports your lifestyle.
  • Weekly Pay + Performance Incentives
  • Earn consistent income with bonuses tied directly to your results.
  • Health Insurance Reimbursement
  • Available after 3 months to support your well-being.
  • Life Insurance Coverage
  • Protection for you and peace of mind for your family.
  • Residual Income & Renewals
  • Build long-term financial stability through ongoing client relationships.
  • Retirement Planning Options
  • Plan for your future with clear pathways for growth and advancement.
  • Ongoing Training & Mentorship
  • Receive continuous coaching, leadership development, and support from experienced professionals.
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