Remote Client Experience Associate

AIL • Knoxville, TN

2d • Remote

About The Position

AO Globe Life is hiring individuals who want a work-from-home opportunity where they can build skills, help people, and grow into a long-term career. In this role, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, answer questions, and provide a smooth, professional experience while building strong client relationships. AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran organizations nationwide. The company operates fully remotely and focuses on service, development, and long-term career growth.

Requirements

• Must be authorized to work in the United States
• Laptop or computer with camera + reliable internet
• Strong communication and organizational skills
• Comfortable working independently
• Coachable, motivated, and goal-oriented

Responsibilities

• Meet with clients virtually using Zoom
• Walk individuals and families through available programs
• Answer questions and guide clients through next steps
• Support clients through onboarding and ongoing communication
• Assist existing clients with updates and general support
• Maintain simple digital records and documentation
• Participate in training, mentorship, and development sessions

Benefits

• 100% remote — work from anywhere in the U.S.
• Flexible scheduling
• No experience required — full training provided
• Clients have already requested to be contacted
• Ongoing mentorship and professional development
• Clear path into leadership opportunities
• Supportive, growth-focused team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed