Remote Claims Manager

Jobgether

8d • Remote

About The Position

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Claims Manager. The Claims Manager will oversee the daily operations of a team or multiple teams, ensuring that client and corporate commitments are met. This role plays a crucial part in achieving team quality, facilitating staff development, and implementing new clients into the unit. By providing support and guidance on complex claims and customer service inquiries, the Claims Manager will significantly contribute to the department's success and maintain strong client relationships.

Requirements

• High School Diploma or GED equivalent required.
• 3-5 years of claim processing experience.
• Previous supervisory or management experience.
• Self-directed and able to work with minimal supervision.
• Excellent verbal and written communication skills.
• Strong leadership, organizational, and interpersonal skills.
• Ability to effectively interact with diverse teams and clients.
• Problem-solving skills in varying situations.
• Proficient in MS Excel and Word, with the ability to learn new systems.

Responsibilities

• Supervise and manage a team of Claim Analysts and outsourced vendor staff.
• Ensure achievement of quality, production, and service expectations.
• Develop staff through mentorship and training.
• Implement new clients into the unit efficiently.
• Address complex claim issues and customer service queries.
• Maintain accountability and visibility in team performance.

Benefits

• Opportunity for professional development and growth.
• Flexible work environment with remote opportunities.
• Comprehensive benefits package including health and wellness programs.
• 401(k) savings plan and pension plan.
• Paid time off, parental leave, and holidays.
• Tuition reimbursement and employee assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED
• Number of Employees: 11-50 employees