About The Position

9amHealth is a Series B company with over 200 people, redefining cardiometabolic care with a whole body approach to preventing and treating diabetes, obesity, high blood pressure, and hypertension. Founded in 2021 and backed by top tier investors, the company delivers custom care plans, fast medication delivery, and expert guidance. They extensively use AI across their product for member-facing agents, clinical copilots, automated triage, and intelligent care workflows, aiming to dramatically reduce healthcare costs while providing an excellent experience. The product and engineering team is distributed across the US and Austria. This role is for a Registered Nurse to deliver patient-centered health coaching and chronic disease management via chat, phone, and video in a telehealth setting. Responsibilities include triaging symptoms, providing education on diabetes, hypertension, hyperlipidemia, and weight management, and coordinating care with providers and cross-functional teams. The ideal candidate is deeply empathetic, compassionate, and committed to helping individuals understand their conditions and thrive with the right support and resources, acting as a confidante to patients.

Requirements

  • Strong empathy, communication, and patient-centered care skills
  • Bachelor of Science in Nursing (BSN) required
  • Active Registered Nurse license in good standing, with ability to obtain additional licensure if needed
  • Certified Diabetes Care and Education Specialist (CDCES) or willing to pursue if not currently certified
  • 3+ years of direct patient care in an ambulatory or telehealth setting
  • Adaptable, self directed, and comfortable working independently
  • Proficiency with digital tools for care delivery
  • Flexibility to participate in rotational weekend or holiday coverage
  • A HIPAA compliant, distraction free workspace

Responsibilities

  • Deliver patient centric health coaching that integrates medical needs with patient preferences.
  • Triage patient reported symptoms and side effects according to internal protocols, escalating to Providers when appropriate.
  • Provide comprehensive diabetes, hypertension, hyperlipidemia, and weight management care and education via chat, phone, and video.
  • Coordinate care seamlessly between patients, providers, support teams, and cross-functional clinical team members.
  • Create consults that align with 9amHealth’s internal protocols for Providers.
  • Document patient care accurately and consistently to meet internal standards.

Benefits

  • comprehensive benefits package, including health, dental, and vision insurance
  • flexible PTO
  • work from home options
  • professional development budget
  • support continuing education
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