3rd Party Experienced Healthcare Collections - Remote
About The Position
After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. Qualified candidates must have 3rd party healthcare collections experience.
Requirements
- High levels of ambition, keen to grow their career
- Experience with healthcare 3rd party collections
- A positive, friendly, demeanor who finds joy in everyday
- Strong communication skills
- Proficient computer skills
- The ability to work and prioritize independently
- Broadband internet connection (No DSL, or Dial Up)
- Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)
- Speed Test Results: 25 mbps download, 20 mbps upload
Responsibilities
- Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts
- Providing thorough, efficient, and accurate account updates on computer files for each call made or received
- Skip tracing to locate consumer contact information
- Counseling delinquent consumers to assist in finding funds to meet their payment obligations
- Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties
- Complying with and staying up-to-date on all TSI policies and procedures
- Maintaining knowledge of functional areas, company policies, and procedures
- Providing feedback to management concerning possible problems or areas of improvement
- Making recommendations to implement improved processes
- Performing other duties as assigned by management
Benefits
- Work from home
- Paid training
- Team-oriented work environment
- Growth opportunity
- Generous bonus opportunity
- Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
