Jobs for Humanity-posted 1 day ago
Full-time • Entry Level
Remote • New York, NY
11-50 employees

We're looking for an Remote Call Center Customer Service Representative to support our Members' success by ensuring our warehouses run smoothly. You thrive on handling a variety of tasks, take pride in solving challenges, and have experience leading teams to enhance customer experiences. Join our team as a Remote Call Center Customer Service Representative and help us deliver outstanding support to our clients. This role is ideal for empathetic, detail-oriented individuals who enjoy solving problems and creating positive customer experiences from the comfort of their home.

  • Handle customer inquiries via phone, email, and chat with professionalism.
  • Provide accurate information about products, services, and policies.
  • Troubleshoot and resolve customer complaints and issues.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with team members to improve service delivery.
  • Adhere to company policies and compliance standards.
  • Must be 18 years or older
  • High school Diploma/GED
  • Previous experience in customer service or a call center environment.
  • Strong interpersonal and problem-solving skills.
  • Ability to work independently and manage time effectively.
  • Comfortable using multiple software systems simultaneously.
  • High-speed internet and a distraction-free home office setup.
  • Flexibility to work various shifts, including evenings and weekends'
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service