Remote Call Center Customer Service Representative
About The Position
Are you passionate about delivering exceptional customer service? Looking to be part of a supportive team where your voice really matters? CDS is hiring a Remote RTC Call Center Customer Service Representative — and you might be the perfect fit. Who We Are: At CDS, we’re a small but mighty team committed to creating outstanding experiences for our customers. We don’t just answer calls — we solve problems, build relationships, and make every interaction count. What You’ll Do: As the voice of CDS, you'll assist callers with professionalism, empathy, and efficiency. Whether it’s resolving an issue or guiding someone to the right solution, you’ll be at the heart of our mission to provide service that goes above and beyond. This position is a full-time (40 hour per week) position and you must be available to work any day of the week and be available to work any hours between 8 am and 9 pm.
Requirements
- Live in one of the following states: Florida, Indiana, North Carolina, Ohio, or South Carolina
- Your own compatible equipment:
- Wired Ethernet connection - wireless connections via WiFi, no Hotspot or 5G.
- Internet Speed – Wired internet speed from internet provider needs to be 100 mbps
- Desktop or laptop (no Macs or Chromebooks)
- Two monitors are best
- Windows 10/11 Pro (not Home or S Mode)
Responsibilities
- Assist callers with professionalism, empathy, and efficiency.
- Resolving issues
- Guiding someone to the right solution
Benefits
- Competitive hourly pay
- Comprehensive paid training
- A collaborative, team-first culture
- Benefits package including 401(k), paid vacation, holidays, dental and vision
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
