We are seeking a Business Systems Analyst to play a critical role in supporting the Business Technology team’s goals of implementing new mortgage technology and managing the ongoing support of the platforms. The Business Systems Analyst will work closely with business users, developers, system analysts, PMO, as well as Visio’s product & strategy team, and senior operations leadership. As a Business Systems Analyst with Visio, you will contribute to the Technology Department by facilitating client conversations to collect business requirements, write business requirement documents and test cases, perform minor system configuration, business analysis, data analysis, and UAT support. Leveraging embedded configuration tools to create workflow automation to streamline various functions across the mortgage loan lifecycle. Collaborating with clients, operations, and/or vendors to understand business requirements, with the ability to convert requirements into effective documentation. Supporting quality assurance and user acceptance testing, reporting bugs or defects. Working with internal groups and outside vendors to ensure successful and quality project completion. Documenting solutions that leverage the Mortgage Cadence Platform, an industry-leading Loan Origination technology system, as well as other systems utilized by the Visio operations teams. Other responsibilities and duties as assigned based on business needs.