Remote Booking Services Coordinator

Destination KnotNew York, NY
4d$40,000 - $60,000Remote

About The Position

We are looking for a detail-oriented and service-driven Remote Booking Services Coordinator to assist clients with planning support, booking coordination, and general travel-related service needs. This role is ideal for someone who enjoys helping others, communicates well, and thrives in a flexible remote environment.

Requirements

  • Strong communication and customer service skills
  • Highly organized with strong attention to detail
  • Comfortable working remotely and managing your own schedule
  • Able to learn new systems and online tools
  • Professional, dependable, and motivated
  • No prior experience required — full training is provided

Responsibilities

  • Support clients with organizing trip details, dates, and experience options
  • Assist with booking coordination, confirmations, and follow-up communication
  • Provide excellent customer service through phone, email, and messaging
  • Maintain accurate client information, preferences, and booking notes
  • Help gather details needed for reservations, itineraries, and planning materials
  • Stay informed about available destinations, services, and experience offerings
  • Respond to client inquiries and provide timely support
  • Collaborate with the team to ensure smooth and positive client experiences
  • Perform general administrative tasks related to booking and client support

Benefits

  • Comprehensive training and continued support
  • Access to tools, resources, and booking systems
  • Flexible remote scheduling
  • One-on-one guidance to help you grow in the role
  • A positive and supportive team environment
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