Remote Bilingual Spanish Representative

$37,000 - $40,000/Yr

Afni - Phoenix, AZ

Full-time - Entry Level

Remote - Phoenix, AZ

Administrative and Support Services

About the position

As a Bilingual Spanish Representative, you will represent one of the nation's top insurance providers by taking inbound calls from warm leads or current policyholders to assist with their insurance needs. Using strong relationship-building skills, you will provide an exceptional customer experience for customers. This position is 100% remote, and you will receive the necessary equipment to perform your job effectively. The role requires you to live in Phoenix, Rio Rico, or Nogales to be eligible.

Responsibilities

• Take inbound calls and conduct a consultation to identify the prospective insured's needs.
• Educate customers on our insurance products and services while identifying opportunities to sell additional products.
• Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources.
• Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues.
• Engage in a conversation with people from all walks of life.
• Provide and customize assistance according to the policyholder's needs.

Requirements

• At least six months working in a service or sales environment
• Ability to work in a fast-paced environment
• Ability to multitask and use effective time management
• Ability to communicate written and verbally
• Computer skills

Benefits

• Remote Work
• Full time hours (40-hour work week)
• Job Stability
• Paid Time Off
• Medical, Dental and Vision Insurance
• Tuition Reimbursement
• Referral Program
• Career Growth
• Annual Performance Reviews