Remote Administrative Assistant/Front Desk

LoveBound Destinations-posted 10 months ago
Full-time • Entry Level
Houston, TX
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LoveBound Destinations is seeking a Remote Administrative Assistant/Front Desk to join our team. In this hybrid role, you'll serve as the backbone of our administrative operations while also providing a warm and welcoming front desk experience for our clients. If you have strong organizational skills, excellent communication abilities, and a passion for delivering exceptional service, we want you to be a part of our team.

  • Act as the first point of contact for clients, managing inquiries, reservations, and providing assistance remotely.
  • Assist with administrative tasks such as scheduling appointments, meetings, and travel arrangements, ensuring accuracy and efficiency.
  • Provide personalized recommendations and assistance to clients, offering insights and expertise to enhance their travel experiences.
  • Liaise with travel partners and vendors to coordinate bookings, confirmations, and updates, maintaining clear communication and accuracy.
  • Address any issues or concerns that may arise promptly, providing assistance and solutions to ensure client satisfaction.
  • Maintain organized records of client interactions, appointments, and other relevant information, ensuring confidentiality and compliance with company policies.
  • Collaborate with team members to support the overall success of the department and ensure a positive client experience.
  • Previous experience in administrative support, reception, or a related field is preferred.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients.
  • Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
  • Proficiency in using office software and online communication platforms.
  • Passion for travel and a willingness to learn about different destinations and travel preferences.
  • Ability to work independently and as part of a remote team in a fast-paced environment.
  • Flexibility to adapt to changing priorities and client needs.
  • Competitive salary commensurate with experience.
  • Comprehensive health, dental, and vision insurance plans.
  • Retirement savings plan with company contributions.
  • Paid vacation, holidays, and sick leave.
  • Opportunities for professional development and career advancement.
  • Travel perks and discounts on vacation packages, accommodations, and more.
  • Supportive and collaborative work environment with a team dedicated to creating unforgettable travel experiences.
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