Remodeling Service Manager
Renuity•Duluth, MN
12d•$50,000 - $60,000
About The Position
In this position, you will: Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects. Create detailed service tickets and parts lists. Order, track and keep reports on all service parts. Schedule servicing appointments. Communicate with Field Managers and Service Technicians for proper follow up on field issues. Keep employees up to date on new or old product issues.
Requirements
- Previous Remodeling, Construction or Carpentry experience required
- Experience working with customers to solve problems
- Excellent communication skills
- Ablity to multi-task in a fast-paced environment
- Basic computer skills
Responsibilities
- Take calls from customers to diagnose service issues on replacement windows & doors, bath & shower remodels or cabinet refacing projects.
- Create detailed service tickets and parts lists.
- Order, track and keep reports on all service parts.
- Schedule servicing appointments.
- Communicate with Field Managers and Service Technicians for proper follow up on field issues.
- Keep employees up to date on new or old product issues.
Benefits
- Competitive salary of $50 - 60k/yr
- Comprehensive benefits including medical, dental, and vision
- Consistent schedules and professional growth opportunities
- A respectful, forward-thinking work culture
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
