Remodeling Project Manager

The Norfolk Companies•Braintree, MA

2d•$85,000

About The Position

Norfolk Kitchen & Bath is looking for an experienced Project Manager to lead residential kitchen and bath remodeling projects from contract to completion. This is a hands-on leadership role where you'll own the full project lifecycle — schedule, budget, quality, and customer experience — while collaborating daily with our in-house design team, showroom staff, and field carpenter crews. If you take pride in your craft, communicate with confidence, and know how to get the best out of a team in the field, this role was built for you. What You'll Do Own multiple kitchen and bath remodel projects simultaneously, managing schedules, budgets, subcontractors, and field crews from start to finish Serve as the primary point of contact for customers throughout their project — conducting weekly in-person visits and ensuring zero surprises Partner closely with our design team and showroom staff to ensure the customer's vision is executed with precision in the field Lead, mentor, and supervise carpenter crews — setting the standard for workmanship, safety, and professionalism on every job site Maintain two-week look-ahead schedules for all active projects and manage all trade hand-offs Track and process change orders with accurate pricing and updated scope in a timely manner Manage project documentation, photos, scheduling, and communication history in Buildertrend Review and approve subcontractor invoices based on scope accuracy and completed quality checks Conduct final project reviews comparing actual costs to budget and identify opportunities for improvement Ensure OSHA compliance and participate in ongoing safety audits across all job sites Why Norfolk Kitchen & Bath We're a family-owned company with a reputation built on quality craftsmanship and customers who come back. Here's what makes us different: Established reputation — A trusted name in New England remodeling with a loyal customer base, strong repeat business, and projects you'll be proud to put your name on True design-build collaboration — You'll work shoulder-to-shoulder with an in-house design team and showroom, not handed off specs from someone you've never met Family-owned culture — Real decisions made by real people. Your contributions are visible, your voice matters, and there's no bureaucracy standing between you and getting things done Quality first, always — We serve customers who care deeply about craftsmanship. You'll never be asked to cut corners A career with staying power — Multiple divisions, a growing team, and leadership that invests in the people who drive results

Requirements

10+ years of experience in residential remodeling and construction project management
Massachusetts Construction Supervisor License (CSL) — required
Demonstrated ability to manage multiple active projects, schedules, and subcontractors simultaneously
Proven experience supervising and mentoring carpenter crews in the field
Ability to read and interpret cabinet layouts, construction drawings, and structural plans
Proficiency with Buildertrend or comparable project management software; Microsoft Office
Exceptional communication and customer service skills — in person, by phone, and by email
Ability to drive to job sites daily; lift and carry 40 lbs; walk on uneven surfaces, climb ladders, bend, and reach overhead.
Occasional hands-on assistance with jobsite tasks or cabinet installs as needed.

Nice To Haves

Hands-on carpentry or cabinetry experience strongly preferred
Associate's degree or equivalent experience preferred

Responsibilities

Own multiple kitchen and bath remodel projects simultaneously, managing schedules, budgets, subcontractors, and field crews from start to finish
Serve as the primary point of contact for customers throughout their project — conducting weekly in-person visits and ensuring zero surprises
Partner closely with our design team and showroom staff to ensure the customer's vision is executed with precision in the field
Lead, mentor, and supervise carpenter crews — setting the standard for workmanship, safety, and professionalism on every job site
Maintain two-week look-ahead schedules for all active projects and manage all trade hand-offs
Track and process change orders with accurate pricing and updated scope in a timely manner
Manage project documentation, photos, scheduling, and communication history in Buildertrend
Review and approve subcontractor invoices based on scope accuracy and completed quality checks
Conduct final project reviews comparing actual costs to budget and identify opportunities for improvement
Ensure OSHA compliance and participate in ongoing safety audits across all job sites