Remittance Processor I - Wholesale Lockbox

Commerce Bank

103d • $16 - $16

About The Position

The main purpose of this job is to support Lockbox Remittance Processing services. This includes providing expedited collection and processing of different types of payments and correspondence for our customers and electronic documentation.

Requirements

• High school diploma or equivalent combination of education and experience required.
• 1+ years applicable work experience required.
• Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
• Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills.
• Ability to remain adaptable and resilient to all situations with an optimistic outlook.
• Basic level proficiency with Microsoft Word, Excel, Teams, and Outlook.
• Ability to be flexible and work overtime hours when needed.
• Manual dexterity and eye-hand coordination.
• Ability to lift and move mail trays weighing up to 15 pounds.
• Repetitive hand movement.
• Ability to stand for up to 8 hours may be required.

Responsibilities

• Perform mail sorting item processing, including using mail sorting equipment and hand sorting to accurately identify, prepare, and separate items by department and account.
• Process Protected Health Information (PHI) and card payments in compliance with HIPAA, Payment Card Industry (PCI) security standards, and all other applicable policies and regulations.
• Read and interpret unique customer instructions to perform all aspects of remittance processing, including mail sorting, remittance and payment identification and batching, and/or data identification and capture.
• Document mail receipt times and distribute mail based on priority and shift responsibilities.
• Operate, clean, and maintain equipment. Report equipment issues as needed.
• Provide secondary support and preparation of document and package disposal.
• Cross-train and deliver results in other areas of the department as needed.
• Perform other duties as assigned.

Benefits

• Employer sponsored health, dental, and vision insurance.
• 401(k).
• Life insurance.
• Paid vacation.
• Paid personal time.
• Career development.
• Education assistance.
• Voluntary supplemental benefits.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees