Remittance Processing Specialist III - Operator-1st Shift

First American Payments Systems•Monterey Park, CA

5d•$17 - $18

About The Position

We value our people and offer generous benefits - Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more! There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization. A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture. The Remittance Processing Specialist III position handles the most complex customers with minimal Supervision. The focus of the position is to perform the day to day function of highly complex client processing.

Requirements

High School Diploma or equivalent and 1 years experience in document processing
Must be 18 years of age or older
Good hand/eye coordination
Demonstrated the capability to be detail oriented and quality conscious
Comfortable working with tight and floating deadlines
Clear, direct communication skills
Comfortable working in a fast-paced Deadline-oriented environment
Flexible schedule, including weekends, holidays, overtime and/or off shifts
Team player with good interpersonal skills
Ability to work well independently and with others
Ability to adapt to change and learn new processes
Must meet the minimums for productivity and accuracy

Nice To Haves

High School Diploma or equivalent
2 years of document processing

Responsibilities

Handles highly complex customers with unique, specific and/or challenging processing requirements.
Performs look ups and additional research on rejected payments and paperwork.
Higher level decision making on transactions
Manages received dates, effective dates/backdates on mail to be processed to assure that all client deadlines are met.
Communicate with all areas of Operations throughout the shift to assure deadlines are met.
Customer Contact to resolve issues and processes Process work accurately and maintain performance output in accordance with department and client standards
Demonstrates a high-level knowledge of specific client requirements
Assist with Training & Controls for Quality Assurance

Benefits

Medical, Dental, Vision benefits start day ONE!
Paid time off
401K
Paid maternity/paternity leave
Tuition reimbursement
Pet bereavement
Healthcare (Medical, Dental, Vision)
Paid Time Off, Volunteer Time Off, and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment, Adoption and Surrogacy Assistance
Tuition Reimbursement
These benefits are designed to enhance the health, protect the financial security, and provide peace of mind to our employees and their families.