About The Position

The Remittance Processing Specialist I is primarily responsible for the daily processing and packaging of remittance accounts. This role functions by receiving, sorting, and opening mail sent to a remittance center. This role may involve tasks up to and including the processing of deposits according to the customer specifications; balancing payment transactions and performing data entry for data analysis and billing purposes.

Requirements

  • High school diploma (or equivalent).
  • Minimum of 1 year of experience in accounts receivables or remittance processing operations (or similar role).
  • Attention to Detail - ability to identify discrepancies and ensure all remittance documents are correct.
  • Strong verbal and written communication skills.
  • Effective organizational skills to include prioritization, time management, and succeeding in a fast-paced environment.
  • Problem solving - ability to troubleshoot and resolve issues in role.
  • Basic knowledge of accounting principles, banking regulations and compliance.
  • Confidentiality and Data Security - ability to handle confidential information and maintain data security protocols.
  • Technical proficiency in Microsoft Office applications, common financial software systems, and other related software.
  • Basic knowledge of mail from BSA, AML, HIPAA, and PCI Compliance.
  • Basic knowledge of remittance operations and equipment i.e. MPE extractor, Opex 50, OPEX 2200/3690/7200 and a variety of document scanners.

Responsibilities

  • Ensure mail-in deposits are received and staged for pre-processing as per schedule.
  • Receive, sort, and open payment envelopes by hand or automated equipment.
  • Use imaging equipment to scan payment coupons and checks ensuring that the quality of the image meets customer expectations and Check 21 requirements.
  • Review data collected during the imaging process and manually input/correct any information that didn't translate accurately, ensuring remittance coupons and check amounts balance at transaction and deposit levels.
  • Produce reports detailing payment information according to customer specifications.
  • Compile and send completed work product to customers following specific courier hand-off instructions.
  • Follow controls designed to ensure customers receive expected information.
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