Remittance Operations Supervisor - 1st Shift

Deluxe•Chicago, IL

3d•$62,000 - $64,000

About The Position

Why Join Us: We value our people and offer generous benefits - Medical, Dental, Vision benefits start day ONE! PLUS: Paid time off, 401K, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more! There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and Veterans (just to name a few). At Deluxe, we know that great people make a great organization. A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture. Job Duties: Responsible for the supervision of a non-exempt operational group. Responsible for overall team performance to meet or exceed company goals and objectives. People Skills: Actively works to gain the respect of subordinates through daily interaction with the team; promotes teamwork, harmony, and productivity across all areas of the Operation. Works to increase the skills of team members. Process Management: Responsible for overall team performance to meet or exceed company goals and objectives. Hands-on approach in helping to meet goals. Time Management/Organizational Skills: Ensures established processes are followed for optimal performance of the team; creates, follows and meets deadlines; prioritize tasks to meet operational goals. Communicates both verbally and in writing to team members ensuring all team members have consistent understanding. Team Performance: Manage the performance and on-going development of direct reports through timely coaching and counseling, positive reinforcement, and honest, direct feedback.

Requirements

High School Diploma or GED
Must be 18 years of age or older
2 years of operations management experience

Nice To Haves

Bachelors in Business/Finance
2 years in operations Management (preferably in payment processing)

Responsibilities

Supervision of a non-exempt operational group.
Overall team performance to meet or exceed company goals and objectives.
Actively works to gain the respect of subordinates through daily interaction with the team
Promotes teamwork, harmony, and productivity across all areas of the Operation.
Works to increase the skills of team members.
Hands-on approach in helping to meet goals.
Ensures established processes are followed for optimal performance of the team
Creates, follows and meets deadlines
Prioritize tasks to meet operational goals.
Communicates both verbally and in writing to team members ensuring all team members have consistent understanding.
Manage the performance and on-going development of direct reports through timely coaching and counseling, positive reinforcement, and honest, direct feedback.