About The Position

Sixt is launching a new Call Center within our Remarketing Department and seeking a motivated Business Development Call Center Specialist to help drive dealer engagement and account reactivations. In this fast-paced role, you’ll make outbound calls, handle inbound inquiries, and send emails and texts to sign up new dealerships and reinstate accounts with expired dealer licenses—all while meeting sales benchmarks and delivering exceptional customer service.

Requirements

  • High School Diploma or GED.
  • Minimum 1 year customer service experience; previous customer/escalation support experience preferred.
  • Experience in automotive dealership BDC or sales roles is a plus.
  • Proficiency with CRM systems and basic computer applications preferred.
  • Exceptional interpersonal and relationship-building skills.
  • Strong verbal and written communication abilities.
  • Ability to handle stressful or unusual situations while maintaining a positive customer service attitude.
  • Excellent organizational skills with the ability to multi-task and stay focused in a fast-paced environment.

Responsibilities

  • Proactively make outbound calls and handle inbound calls to drive dealership sign-ups and reactivations.
  • Send targeted emails and text messages to engage potential and existing dealer partners.
  • Meet or exceed monthly performance benchmarks.
  • Provide exceptional customer service in every interaction, in line with Sixt’s quality standards.
  • Accurately document all customer interactions and maintain up-to-date records.
  • Collaborate with the remarketing team to identify opportunities for growth and process improvements.

Benefits

  • Comprehensive Health Insurance including medical, dental, vision, life insurance, critical illness, hospital indemnity, pet insurance, and a 401k retirement plan.
  • Paid Time Off & Sick Leave including PTO, sick leave, floating paid holidays and a healthy work-life balance.
  • Bonus Plan with competitive performance-based incentives and uncapped commission structures.
  • Exclusive Employee Rentals with special rental discounts exclusive to employees.
  • Opportunities for professional advancement.
  • Free parking and a cutting-edge office environment in Downtown Tulsa.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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