Relief Outreach Specialist

PINE STREET INN INC • Boston, MA

80d • $23

About The Position

The Outreach Specialist will provide outreach, engagement, and case management services to street sleeping individuals in the city of Boston. This includes the identification of chronically homeless individuals, assessment, service planning, referrals for substance abuse/health/mental health care, and housing placement for targeted clients sleeping on the streets of Boston as part of a two person team. The Outreach Specialist will assess individuals on the streets, assisting with identifying the appropriate level of service need and diverting individuals from homelessness whenever possible. The Outreach Specialist will work closely with the Coordinated Access System to match chronically homeless individuals with needed services and a housing pathway.

Requirements

• High School Diploma or GED.
• Minimum of 2 years' experience working with a homeless population and experience delivering community-based case management services to individuals with SUD, COD, and SMI.
• Valid MA driver's license in good standing and an acceptable driving record.
• OR a minimum of an Associate Degree or 60 college credits in a human services field.
• I-ADC or CADC certification.
• One year experience working with a homeless population and experience delivering community-based case management services to individuals with SUD, COD, and SMI.

Nice To Haves

• Experience with HMIS systems or customer databases.
• Strong demonstrated experience in readily applying both motivational interviewing and stage of change work.
• Training in and/or experience providing services to racial, cultural, and ethnically diverse populations.
• Knowledge of Stage of Change work as it relates to addiction & MH with individuals experiencing substance abuse, mental illness, trauma, homelessness, and/or other complex disorders.
• Bilingual (English/Spanish, English/Haitian-Creole) strongly preferred.

Responsibilities

• Provide outreach and engagement services to street sleeping individuals.
• Identify chronically homeless individuals and assess their needs.
• Develop service plans and make referrals for substance abuse, health, and mental health care.
• Assist with housing placement for targeted clients.
• Work as part of a two-person team to divert individuals from homelessness.
• Collaborate with the Coordinated Access System to match individuals with services.

Benefits

• $23.48 per hour depending on experience.
• On Call as Needed schedule.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 501-1,000 employees