Securespace Self Storage Camarillo-posted about 1 year ago
$39,520 - $43,680/Yr
Full-time • Mid Level
Everett, WA
Administrative and Support Services

The Relief Manager at SecureSpace Self Storage plays a crucial role in the company's expansion and customer service efforts. This position involves managing multiple storage facilities, promoting unit rentals, and ensuring exceptional customer experiences. The Relief Manager is expected to contribute to the company's growth while enjoying a supportive work environment that values employee input and career development.

  • Exceeding sales goals by effectively promoting unit rentals, unit warranties, and moving supplies.
  • Guiding and assisting new customers throughout the rental process, ensuring smooth transactions.
  • Reaching out to potential reservations to confirm moving dates and secure storage units.
  • Managing past due tenants and handling paperwork associated with the lien/auction process.
  • Delivering exceptional customer service to existing customers.
  • Conducting daily property walks to maintain security, cleanliness, and upkeep of the facility.
  • Communicating results, updates, and recommendations to the District Manager and Leadership Team.
  • Ability to float between multiple stores and move about the property for customer tours.
  • Capability to receive, move, and restock inventory in boxes up to 50 pounds occasionally.
  • Ability to perform inspections and general maintenance tasks.
  • Recognition of potential maintenance, safety, and fire issues.
  • Ability to operate roll-up doors to storage units.
  • Experience in customer service or sales roles.
  • Familiarity with self-storage operations.
  • Paid holidays
  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • 401(k) matching
  • Employee discount
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