Relief Escrow Officer

First American • San Diego, CA

2d • $27 - $36

About The Position

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. Are you ready to take your career to the next level and be part of a team that's transforming the residential real estate experience? We are looking for enthusiastic individuals to join our team in San Diego as a Relief Escrow Officer, where our most valuable asset is our people. In this role, you'll provide best-in-class service and support to clients by leveraging industry-leading technology and partnering with the strongest escrow partners in the business. You will be working in a dynamic, fast-paced setting that emphasizes customer service and closing deals. Therefore, exceptional decision-making skills, strong communication skills, and the ability to multi-task as part of a team are essential. As an Escrow Officer, you'll be responsible for handling real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures. This position plays a key role in making the dream of home ownership a reality. Additionally, you must be able to travel to different offices in the area as part of your responsibilities. Come join our team and make a difference, one closing at a time! This role is an EO floater role in San Diego County, CA.

Requirements

• 2-4 years of escrow-related experience
• Experience directly handling escrow transactions as an escrow assistant preferable
• Openness to new technology and proprietary programs; adjusts easily to new workflow
• Passion for helping customers while maintaining a professional and positive attitude
• Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs
• Problem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issues
• Thrives in contributing to a team working together to deliver beyond customer expectations
• Comfortable guiding and supporting future talent learning the business
• Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
• Valid Licensing/Certification as required by applicable state
• High school diploma or equivalent

Responsibilities

• Complete real estate escrow transactions by determining requirements
• Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company
• Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy
• Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
• Examine property titles, mortgages, and trust deed documents
• Prepare legal documents for the closure of the sale
• Complete closing by recording and filing documents, preparing, and distributing final closing statements and title

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED