Relief Escrow Officer

First American•Del Mar, CA

3d•$24 - $30

About The Position

For over 25 years, Pango Group has been one of California's leading independent escrow resources, and much of that is accredited to building a people-first culture. We’re firm believers that when a company holds true to its mission, vision, and values and invests in its people, the sky's the limit when it comes to creating amazing partnerships, happy clients, and a fulfilled team of employees. Our partnership with First American brought together two people-first companies, and that’s been an integral part of our mutual success, including being named one of the Los Angeles Best Places to Work for the eight consecutive years and Fortune 100 Best Companies to Work For list for ten consecutive years. We hire hungry, humble, and smart individuals (that’s why you’re here!) and believe the inclusion of everyone is very important. This is true throughout all of our brands and offices, which has led us to be included in more than 50 regional best places to work. Are you ready to take your career to the next level and be part of a team that's transforming the residential real estate experience? We are looking for enthusiastic individuals to join our team in San Diego as a Relief Escrow Officer, where our most valuable asset is our people. In this role, you'll provide best-in-class service and support to clients by leveraging industry-leading technology and partnering with the strongest escrow partners in the business. You will be working in a dynamic, fast-paced setting that emphasizes customer service and closing deals. Therefore, exceptional decision-making skills, strong communication skills, and the ability to multi-task as part of a team are essential. As an Escrow Officer, you'll be responsible for handling real estate transactions by establishing new escrow accounts, managing funds, processing documents for closings, and completing settlements in accordance with established policies and procedures. This position plays a key role in making the dream of home ownership a reality. Additionally, you must be able to travel to different offices in the area as part of your responsibilities. Come join our team and make a difference, one closing at a time!

Requirements

2-4 years of escrow-related experience
Experience directly handling escrow transactions as an escrow assistant preferable
Openness to new technology and proprietary programs; adjusts easily to new workflow
Passion for helping customers while maintaining a professional and positive attitude
Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs
Problem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issues
Thrives in contributing to a team working together to deliver beyond customer expectations
Comfortable guiding and supporting future talent learning the business
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
Valid Licensing/Certification as required by applicable state
High school diploma or equivalent

Responsibilities

Complete real estate escrow transactions by determining requirements
Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company
Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy
Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
Examine property titles, mortgages, and trust deed documents
Prepare legal documents for the closure of the sale
Complete closing by recording and filing documents, preparing, and distributing final closing statements and title

Benefits

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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