About the position
For over 25 years, Pango Group has been one of California's leading independent escrow resources, and much of that is accredited to building a people-first culture. We're firm believers that when a company holds true to its mission, vision, and values and invests in its people, the sky's the limit when it comes to creating amazing partnerships, happy clients, and a fulfilled team of employees. Our partnership with First American brought together two people-first companies, and that's been an integral part of our mutual success, including being named one of the Los Angeles Best Places to Work for the eight consecutive years and Fortune 100 Best Companies to Work For list for ten consecutive years. We hire hungry, humble, and smart individuals (that's why you're here!) and believe the inclusion of everyone is very important. This is true throughout all of our brands and offices, which has led us to be included in more than 50 regional best places to work.
Responsibilities
- Complete real estate escrow transactions by determining requirements
- Act as a neutral liaison between file parties, adhere to company policy, and monitor and mitigate risk to the company
- Responsible for ensuring that all funds are properly accounted for and disbursed in accordance with the terms of the contract and our company policy
- Prepare regular reports on the status of the escrow account and provide these reports to the parties involved in the transaction
- Examine property titles, mortgages, and trust deed documents
- Prepare legal documents for the closure of the sale
- Complete closing by recording and filing documents, preparing, and distributing final closing statements and title
Requirements
- 2-4 years of escrow-related experience
- Experience directly handling escrow transactions as an escrow assistant preferable
- Openness to new technology and proprietary programs; adjusts easily to new workflow
- Passion for helping customers while maintaining a professional and positive attitude
- Excellent verbal and written communication with both our internal team and external customers; comfortable using various types of communication to meet customer needs
- Problem solver with strong organizational skills, is detail oriented, and knows how to navigate internal and external resources to resolve issues
- Thrives in contributing to a team working together to deliver beyond customer expectations
- Comfortable guiding and supporting future talent learning the business
- Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
- Valid Licensing/Certification as required by applicable state
- High school diploma or equivalent
Benefits
- Medical
- Dental
- Vision
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
