Release Train Engineer

The HartfordChicago, IL
31dHybrid

About The Position

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future. We are seeking a high-caliber, self-driven Release Train Engineer to lead the end-to-end execution, governance, and flow of the Middle & Large business Product Transformation value stream. This is not a traditional "ceremony facilitator" RTE role. You will operate as the COO of the value stream, owning delivery, predictability, risk posture, budgeting alignment, dependency management, and cross-functional orchestration across engineering, product, architecture, underwriting, and shared service teams. The ideal candidate is a systems leader who brings structure, clarity, and calm execution to complex programs, while championing an engineering-centric culture grounded in flow metrics, technical excellence, and accountability. You will be trusted to manage the value stream without requiring daily oversight from the VS leader - presenting information at the right altitude (CIO-ready high-level to deep operational detail) and demonstrating full control over scope, timelines, and risks. This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).

Requirements

  • 7+ years of experience as RTE, Program Manager, or Senior Scrum Master in large-scale Agile environments
  • Proven ability to run complex ARTs/value streams across multiple products, teams, and domains
  • Deep experience with:
  • Flow metrics (flow time, load, efficiency, predictability)
  • WSJF prioritization
  • Risk and dependency management
  • PI Planning orchestration
  • Executive-level communication
  • Strong understanding of engineering processes (DevOps, CI/CD, testing, cloud, observability)
  • Exceptional facilitation, conflict resolution, and influence without authority
  • Ability to own delivery outcomes end-to-end with minimal oversight
  • Calm under pressure
  • Thinks in systems, not tasks
  • Obsessed with predictability and flow
  • Data-driven, not opinion-driven
  • Empathetic, but drives accountability
  • Able to challenge product, engineering, and architecture respectfully
  • High integrity; gives credit to engineering, never steals spotlight
  • Executive presence with humility and clarity
  • Candidate must be authorized to work in the US without company sponsorship.
  • The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Responsibilities

  • Own end-to-end delivery execution of epics and capabilities across multiple ARTs and teams.
  • Drive predictable delivery through flow metrics, capacity planning, dependency mapping, and risk management.
  • Ensure budget adherence, resource utilization visibility, and proactive forecasting.
  • Operate with a mindset of continuous improvement and operational excellence.
  • Translate VS strategy into executable roadmaps and PI objectives.
  • Run pre-PI activities to eliminate ambiguity before planning.
  • Coordinate sequencing, scope negotiation, and trade-offs with product, engineering, and architecture.
  • Ensure intake → estimation → prioritization → execution → release is smooth, scalable, and data-driven.
  • Build a proactive risk culture, not reactive fire-fighting.
  • Identify systemic blockers early using flow metrics, not opinions.
  • Maintain a transparent, no-surprises cadence with leadership.
  • Resolve multi-team conflicts with clarity, data, and executive presence.
  • Promote engineering fundamentals - design, quality, observability, testing, and technical debt visibility.
  • Ensure RTE function supports engineering, not substitutes for it.
  • Never operate as a "status collector"; own the details personally through systems, metrics, and direct engagement.
  • Give full credit to engineering leads and team members; reinforce high trust and high ownership culture.
  • Present status differently depending on audience:
  • CIO-level: outcomes, risks, decisions needed, high-level flow indicators.
  • Value Stream Leader: timeline, budget, cross-team risks, dependencies, bottlenecks, mitigation clarity.
  • Engineering/Team level: scope, impediments, alignment, actions, next steps.
  • Drive alignment without noise and create a predictable flow of communication.
  • Coach Scrum Masters, Program Teams, and Product partners on Lean-Agile practices and flow optimization.
  • Improve team health, team accountability, and cross-team collaboration.
  • Shift culture from "ceremony-driven" to data-driven, system-driven, and outcome-driven.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Industry

Insurance Carriers and Related Activities

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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