About The Position

Our mission is to improve the health of people in the communities we serve through compassionate, high-quality care, prevention, and wellness education. Washington Regional Medical System is a community-owned, locally governed, non-profit health care system located in Northwest Arkansas in the heart of Fayetteville, which is consistently ranked among the Best Places to live in the country. Our 425-bed medical center has been named the #1 hospital in Arkansas for five consecutive years by U.S. News & World Report. We employ 3,400+ team members and serve the region with over 45 clinic locations, the area's only Level II trauma center, and five Centers of Excellence - the Washington Regional J.B. Hunt Transport Services Neuroscience Institute; Washington Regional Walker Heart Institute; Washington Regional Women and Infants Center; Washington Regional Total Joint Center; and Washington Regional Pat Walker Center for Seniors. Position Summary The role of the HIS Tech I reports to the Health Information Services Manager. This position is responsible for supporting the revenue cycle by retrieving and processing discharged medical records and performing basic Release of Information (ROI) tasks in a timely and efficient manner.

Requirements

  • Education: High School Diploma or GED
  • Experience: Minimum 1-year previous experience in an HIS, healthcare, or clerical support role, preferred.

Nice To Haves

  • Licensure and Certifications: RHIT or RHIA certification, preferred.

Responsibilities

  • Transport medical records to the HIS department while obtaining verification of record receipt
  • Assemble and scan medical records utilizing the electronic medical record (EMR) software
  • Remain knowledgeable regarding ROI in order to appropriately assist with release requests
  • Assist other departments and users on location of documents within EMR software
  • Appropriately utilize the transcription system for accessing documents, as needed
  • Effectively communicate with physician offices for retrieval and completion of needed documentation
  • Identify duplicate medical records and combine, as appropriate
  • Perform analysis of documentation in patient chart and utilize for reporting purposes
  • Issue deficiencies for missing information within the medical record
  • Assist with answering correspondence from outside agencies regarding their billing needs

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Hospitals

Education Level

High school or GED

Number of Employees

1,001-5,000 employees

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