Release Manager/DevOps - Salesforce & Copado

Mphasis Limited•New York, NY

32d•Remote

About The Position

The Salesforce Release Manager is responsible for overseeing the end-to-end release process of Salesforce solutions across multiple environments. This role ensures that updates, enhancements, and new features are delivered smoothly, securely, and efficiently from development to production, maintaining system stability and integrity. The ideal candidate will have a strong background in Salesforce administration or development, DevOps practices, and release management processes.

Requirements

Bachelor's degree in Computer Science, Information Systems, or related field.
5+ years of experience in Salesforce administration, development, or release management.
3+ years of experience in a consulting environment
Proficiency with Salesforce metadata, change sets, and deployment tools.
Experience with version control systems and CI/CD pipelines.
Hands-on experience with Copado - Required, Gearset, Jenkins, Salesforce CLI, and VS Code.
Familiarity with Agile/Scrum methodologies.
Proficiency in Salesforce development tools (Apex, Visualforce).
Strong organizational and project management skills.
Excellent communication and stakeholder management abilities.
Analytical mindset with a focus on problem-solving and continuous improvement.
Ability to work collaboratively across teams.

Nice To Haves

Salesforce Certified Administrator
Salesforce Certified Platform App Builder
Copado Certified
Salesforce DevOps Center Certified
Salesforce DevOps Center, Gearset, Copado, Jenkins
Bitbucket/GitHub, Jira, Confluence, ServiceNow
Salesforce CLI, VS Code

Responsibilities

Develop and manage release schedules and plans.
Coordinate with developers, admins, QA, operations, and business stakeholders to ensure timely and successful releases.
Manage the end-to-end release lifecycle across teams and environments.
Maintain and manage multiple Salesforce environments (e.g., Dev, QA, UAT, Production).
Ensure proper version control and configuration management across environments.
Use tools like Gearset, Copado, Jenkins, Salesforce CLI for automated deployments.
Monitor and troubleshoot deployment issues, ensuring minimal downtime and disruption.
Manage version control systems (e.g., Git, Bitbucket, GitHub).
Implement and maintain CI/CD pipelines for automated deployments.
Enforce release governance policies and ensure compliance with organizational change management protocols.
Maintain documentation for release notes, deployment plans, rollback procedures, and logs.
Oversee the deployment of configuration changes, customizations, and integrations.
Ensure alignment with change management policies and procedures.
Maintain release documentation and logs.
Communicate release status, risks, and issues to stakeholders.
Identify opportunities to streamline and improve the release process.
Stay current with Salesforce platform updates, DevOps trends, and best practices.