Relationship Teller I

Northeast Bank • Minneapolis, MN

1d • $21 - $25 • Onsite

About The Position

Northeast Bank is looking to hire a Relationship Teller I for our Minneapolis Location!

Northeast Bank is a premier family-owned community bank that diligently works to meet the needs of our neighbors and the community. We have been doing so for over 75 years! Local businesses and non-profits are important to us and our community – that is why we go to great lengths to help them grow. We have a great opportunity for an outgoing individual to join our team as a Relationship Teller I at our Minneapolis office.

Requirements

• High school diploma or general education degree + additional education.
• A minimum of 2 years teller experience and customer service experience
• Exposure to relationship banker responsibilities
• Professional, effective verbal communication skills
• Ability to deliver “above average” customer service
• Ability to multi-task and organize priorities
• Willingness to cross-sells products and services to new and existing customers
• Medium level of computer literacy
• Maintains confidentiality
• Maintains high level of focus and accuracy
• Ability to lift coin/cash weighing up to 25 pounds

Responsibilities

• Services customers by maintaining an accurate cash balance while protecting bank assets.
• Processes currency transaction reports, reviews stop payments, scrutinizes negotiable instruments with potential for fraud.
• Process bank money orders, cash advances, VISA gift cards, savings bonds, etc.
• Maintain and balance general ledger accounts while investigating and correcting errors.
• Accurate in balancing vault.
• Resolves balancing differences independently and assists others.
• Assess workload and properly delegate.
• Assists customers with address changes, stop payments, holds, debit card maintenance, balance inquiries, statement balancing, check approvals, check orders, etc.
• Redeems and converts U.S. Savings Bonds.
• Redeems Certificates of Deposit.
• Inform customers of banking products beneficial to the customer.
• Cross sells and/or refer to other personnel when the need arises.
• Provides quality customer service including greeting customers by name, smiling, and thanking every customer.
• Communicates effectively with supervisor, manager, and co-workers.
• Serves as mentor to junior tellers.

Benefits

• Fun, supportive work environment with advancement opportunities
• Competitive wages with an additional annual performance-based incentive
• Medical, Dental, Life and Disability Insurance
• Generous paid time off, including 11 paid holidays
• Paid volunteer time
• Retirement Benefits – 401k match and ESOP
• Education reimbursement with one year of service
• Awarded Star Tribune Top Workplaces 7 years in a row
• Competitive benefits package including comprehensive health insurance, dental coverage, 401(k) with company matching, quarterly and annually incentive opportunities, ESOP Plan, paid time off (PTO), paid holidays, flexible work arrangements, professional development opportunities, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees