Relationship Manager

Ascension • Chicago, IL

5d • Hybrid

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Develop and execute programs to build and strengthen external relationships with hospitals, healthcare facilities, and community partners to support organizational growth.
Collaborate with service line and hospital leadership to identify opportunities, implement pipeline development initiatives, and promote organizational services, providers, and partner networks.
Establish and maintain strategic partnerships through data-driven outreach, conducting needs assessments and delivering tailored solutions to enhance partner experience and utilization.
Create and manage growth plans by tracking performance, identifying barriers, and aligning partner feedback with organizational goals to drive business development outcomes.

Requirements

• High School diploma equivalency with 3 years of cumulative experience OR Associate's degree/Bachelor's degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.

Nice To Haves

• Lead data-driven outreach strategies to strengthen existing relationships and cultivate new partnerships, driving growth across the system of care.
• Identify and define market opportunities through analysis of utilization data, referral patterns, and demographics; assess readiness and execute strategies to capture demand and win new business.
• Build and maintain strong relationships with physicians, advanced practitioners, and healthcare leaders to enhance collaboration, continuity of care, and long-term retention.
• Monitor market trends, competitor activity, and service gaps to inform strategy; partner with marketing on campaigns, community engagement, and innovative alignment initiatives.
• Support operational success by resolving physician concerns, assisting with onboarding, and collaborating with leadership to allocate resources and achieve growth objectives.
• 3 years of leadership or management experience preferred.

Responsibilities

• Develop and execute programs to build and strengthen external relationships with hospitals, healthcare facilities, and community partners to support organizational growth.
• Collaborate with service line and hospital leadership to identify opportunities, implement pipeline development initiatives, and promote organizational services, providers, and partner networks.
• Establish and maintain strategic partnerships through data-driven outreach, conducting needs assessments and delivering tailored solutions to enhance partner experience and utilization.
• Create and manage growth plans by tracking performance, identifying barriers, and aligning partner feedback with organizational goals to drive business development outcomes.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees