Relationship Manager

Vibrant Credit Union•Moline, IL

About The Position

Position Overview: The Relationship Manager is integral in building and maintaining relationships with dealerships nationwide for Loan Programs. This role will be a key sales driver for the program and assist in onboarding processes. What You Will Do: Assess and craft solutions for dealers based on unique dealer needs within the program framework Uncovers and presents additional opportunities that may complement Vibrant's current program offering Recognize and execute additional sales opportunities based on Vibrant's strategic goals Leverage existing partnerships to gain an entire business relationship Serve as the primary contact for the client and their needs Effectively engage and present in person and via video conference to large groups of clients Communicate cross-functionally between clients and Vibrant supporting departments Provides recommendations on product and program enhancements by eliciting feedback from the client network Compile and present data on production and sales opportunities to management regularly Responsible for maintaining documentation on dealership engagement interactions, inquiries, and follow-ups Apply Vibrant's engagement philosophy to meet dealership-engagement service level agreements Maintain and exceed production to budget and activity goals

Requirements

Travel up to 50% of the year (5-10 business days a month)
Associate’s degree required. Four-year degree preferred
Minimum 1-3 year's experience working in sales
Advanced knowledge of sales goals and strategies
Working knowledge of competitive landscape, competitor technology, programs, offers, and pricing

Nice To Haves

Prior experience working for a financial institution or credit union is desirable
Experience with Fiserv DNA, customer relationship management software, and Microsoft Suite

Responsibilities

Assess and craft solutions for dealers based on unique dealer needs within the program framework
Uncovers and presents additional opportunities that may complement Vibrant's current program offering
Recognize and execute additional sales opportunities based on Vibrant's strategic goals
Leverage existing partnerships to gain an entire business relationship
Serve as the primary contact for the client and their needs
Effectively engage and present in person and via video conference to large groups of clients
Communicate cross-functionally between clients and Vibrant supporting departments
Provides recommendations on product and program enhancements by eliciting feedback from the client network
Compile and present data on production and sales opportunities to management regularly
Responsible for maintaining documentation on dealership engagement interactions, inquiries, and follow-ups
Apply Vibrant's engagement philosophy to meet dealership-engagement service level agreements
Maintain and exceed production to budget and activity goals