The Relationship Manager serves as the primary contact for clients providing world-class client service, technical expertise and proactive risk management. Job Description Principal Responsibilities: Provides proactive day-to-day client service by anticipating and evaluating client needs and responding to client questions and issues in person, via email or by telephone. Reviews client exposures, underwriting memo, loss experience along with current coverages Advises and counsels on complex risk exposures. Review inspection reports accuracy on coverage potential loss prevention issues and provide proactive direction to resolve the claims. Creates and presents private risk management renewal proposals& agendas to existing clients and conducts annual interactive reviews, when needed. Understands, introduces and leverages the holistic platform, as needed, including employee benefits, commercial insurance and asset protection. Cultivates strong relationships with insurance company partners, and is accountable for knowing insurer contracts, requirements and attributes. Maintains a concern for accuracy, timeliness and completion when interacting with clients, the firm and insurance company partners to minimize potential for errors and omissions claims. Serves as a market placement specialist by often remarketing existing programs to ensure we are keeping pace with clients needs. Remain up to date on industry offering and make pro-active recommendations to clients. Demonstrates strong organizational skills with high attention to detail. Looks for opportunities to improve the firm, business segment and processes. Brings issues and discrepancies to the attention of appropriate leadership.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed