Relationship Manager, Private Risk - Insurance Advisory Solutions

The Baldwin Group•Birmingham, AL

22h

About The Position

The Relationship Manager serves as the primary contact for clients providing world-class client service, technical expertise and proactive risk management. The Baldwin Group (previously Baldwin Risk Partners) is a cohesive group of experts in business insurance, employee benefits, retirement planning, and all areas of private and personal insurance. Since 2011, they have evolved from a local business into a national firm with a vast network of specializations serving two million clients across the country. At The Baldwin Group, they provide solutions so their clients can pursue what’s possible for themselves, their families, and their businesses. Whether renting a first apartment, opening a small business or taking a company public, they offer solutions to support clients at every step of their journey giving them peace of mind to pursue their purpose, passion, and dreams. They Protect the Possible. The Baldwin Group is an equal employment opportunity firm and strives to comply with all laws prohibiting discrimination based on race, color, religion, age, sex (including sexual orientation and gender identity), national origin or ancestry, disability, military status, marital status, and any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the firm are prohibited from engaging in this conduct.

Requirements

Current State License (or state equivalent), as required by the State Department of Insurance to provide risk management consulting or risk transfer solutions as necessary in states where the firm functions, or be willing and able to obtain all required licenses within their first 90 days of employment.
3+ years of experience in personal insurance including insurance company contracts and guidelines, proprietary insurer systems, and claim knowledge.

Nice To Haves

College degree preferred
Professional designations a plus, e.g. CPCU, CIC, etc.

Responsibilities

Provides proactive day-to-day client service by anticipating and evaluating client needs and responding to client questions and issues in person, via email or by telephone.
Reviews client exposures, underwriting memo, loss experience along with current coverages.
Advises and counsels on complex risk exposures.
Review inspection reports accuracy on coverage potential loss prevention issues and provide proactive direction to resolve the claims.
Creates and presents private risk management renewal proposals& agendas to existing clients and conducts annual interactive reviews, when needed.
Understands, introduces and leverages the holistic platform, as needed, including employee benefits, commercial insurance and asset protection.
Cultivates strong relationships with insurance company partners, and is accountable for knowing insurer contracts, requirements and attributes.
Maintains a concern for accuracy, timeliness and completion when interacting with clients, the firm and insurance company partners to minimize potential for errors and omissions claims.
Serves as a market placement specialist by often remarketing existing programs to ensure we are keeping pace with clients needs.
Remain up to date on industry offering and make pro-active recommendations to clients.
Demonstrates strong organizational skills with high attention to detail.
Looks for opportunities to improve the firm, business segment and processes.
Brings issues and discrepancies to the attention of appropriate leadership.