Relationship Manager III (Senior) - U.S. Citizenship Required

ZenPoint Solutions • Washington, DC

10d • Onsite

About The Position

ZenPoint Solutions LLC (“ZenPoint Solutions”) is a rapidly expanding Information Technology (IT) services company in the federal sector. We foster a thriving, ambitious work environment that prioritizes employee well-being and a positive company culture. We invite you to join our team and help us shape a dynamic future as we deliver innovative solutions to address the nation's most critical IT missions. Position Overview: We are seeking a skilled Senior Relationship Manager to serve as the primary point of contact for high-level government and private sector partners, ensuring strong communication, collaboration, and alignment across initiatives. This role involves developing strategic processes, managing partner relationships, and supporting executive-level engagements. The position requires extensive experience navigating complex environments, providing expert recommendations, and delivering clear, professional communications to senior leaders and stakeholders.

Requirements

• Candidate must be a United States Citizen and present proof of Citizenship, if selected
• Bachelor’s degree in a relevant field
• Ten (10) or more years of relevant experience
• Experience working at the highest levels of government organizations or private sector corporations (Capitol Hill, Pentagon, DHS, etc)
• Experience providing expertise and customer service to customers and stakeholders
• Exceptional verbal and written communication skills with emphasis on communicating detailed analysis, recommendation to customers, and executive-level briefings
• Demonstration of political savvy, ability to navigate difficult conversations, and clear understanding of information boundaries. Experience working independently and in collaborative environments
• Working proficiency with Microsoft Office Products (Excel, PowerPoint, Word)
• Candidates must hold and maintain an active Top Secret clearance

Responsibilities

• Act as the primary point of contact (POC) for a specific group of internal and external partners.
• Build knowledge of government and private sector processes
• Appropriately direct partner questions or concerns to proper POCs
• Identify and anticipate potential connections or impacts to assigned partner group and working with management to message and/or address issues that arise
• Partner with other units to draft executive and high-profile materials, communications, products, etc.
• Gather and analyze partner feedback and input using electronic/telephonic surveys
• Analyze and craft recommendations around new processes/policies/tools based on feedback
• Develop and implement business processes to include but not be limited to membership, vetting, field partner identification, communication flows, and private sector campaign proposals
• Attend and support executive and high-profile in-person events and webinars.
• Brief senior leaders and executives on program status
• Draft professional, polished, and effective written messaging to internal and external stakeholders

Benefits

• Our comprehensive benefits package includes health, dental, and vision insurance to keep you and your family healthy.
• We also offer group and voluntary life insurance for financial security, and short-term and long-term disability insurance to provide peace of mind in case of unexpected illness or injury.
• You'll have the option to contribute to a 401(k)-retirement plan with company matching contributions to save for the future.
• We also offer flexible spending accounts to help manage medical and dependent care costs on a pre-tax basis.
• On top of that, you'll enjoy a generous paid leave policy, including federal holidays, to maintain a healthy work-life balance.
• To help you grow in your career, we offer professional development opportunities and a tuition assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior