Relationship Manager II - Business Banking

PNC•Garner, NC

22h•Onsite

About The Position

At PNC, the Relationship Manager II within the Business Banking organization is based in Garner/North Carolina. PNC operates as an in-office company, fostering a supportive culture for employee growth and work-life balance. This role does not offer sponsorship for employment visas or participation in STEM OPT. The position involves coordinating relationship management activities with new and existing clients to drive sales, revenue, and market share, working towards relevant sales goals. The Relationship Manager II typically handles clients with moderate levels of risk and complex needs, operating with a moderate degree of supervision. Key responsibilities include acquiring, expanding, and retaining client relationships to generate revenue and deepen share of wallet. This involves the origination, financial analysis, negotiation, and documentation of various credit and non-credit products and services. The role requires managing risk/return and ensuring quality for clients, actively identifying and mitigating regulatory, reputational, operational, and credit risks. The manager focuses on understanding client needs and financial well-being to provide insights, increase client engagement, and foster loyalty. Building an effective network of internal and external relationships, such as community or industry connections, is crucial for acquiring new clients, expanding existing ones, and enhancing the client experience. The role emphasizes offering the full range of PNC's products and services to clients and leveraging reporting and sales tools to identify and convert sales opportunities. Furthermore, the Relationship Manager II must demonstrate the ability to analyze, evaluate, and mitigate credit risk for more complex credit requests, utilizing advanced credit fundamentals and internal credit policies.

Requirements

Book Of Business
Client Relationship Building
Credit
Credit Products
Customer Engagement
Decision Making
Financial Analysis
Identifying Sales Opportunities
Business Acumen
Client Relationship Management
Customer Experience Management.
Decision Making and Critical Thinking
Effective Communications
Prospecting.
Selling.
Tech Savvy
5+ years of industry-relevant experience
University / college degree (Bachelor's) or a comparable combination of education, job specific certification(s), and experience (including military service)

Responsibilities

Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet.
Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
Manages risk/return and drives quality for new and/or existing clients.
Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
Focuses on increasing client engagement and loyalty.
Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services.
Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
Demonstrates ability to analyze, evaluate and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.