Relationship Manager - Consumer Lending

First Northern Bank Of Wyoming • Gillette, WY

123d

About The Position

The Relationship Manager I plays a crucial role in providing business services to customers who require credit, deposit, and other financial services. RMIs manage an assigned bank customer portfolio to help customers achieve financial goals. They are responsible for building, developing, and managing new and existing relationships with business clients, delivering financial expertise to foster long-term relationships.

Requirements

• A bachelor's degree in a related field or industry, such as business, finance, accounting, project management, or real estate.
• A High School Diploma or equivalent, along with two years of experience in banking is required.
• Two years of experience in lending is preferred, but not required, for the right candidate with the motivation and ambition to learn and grow.
• A minimum of one year of experience in an RMA or Credit Analyst role is required.
• Must have the approval of the Executive team to move into the RMI role.

Nice To Haves

• Knowledge of bank policies, procedures, and regulations.
• Knowledgeable of core system to process documentation, loans, and accounts.
• Detail-oriented.
• Ability to work both independently and as part of a team.
• Excellent communication skills - both verbal and written.
• Problem solver.
• Independent decision-makers within authority limits.

Responsibilities

• Perform credit analysis and underwriting according to First Northern Bank's policy as needed or directed.
• Analyze loan data on new, renewal, and existing loans, including data provided by credit bureaus, other financial institutions, and financial institution files.
• Analyze financial reports and tax returns.
• Prepare written analyses, which include credit investigation of the borrower and guarantors, economic and market conditions related to the company, industry, and market area, in-depth historical financial analysis, and in-depth analysis of the secondary sources of repayment.
• Service portfolio based on Credit Policy and Procedures.
• Navigate new software or templates for credit underwriting and coordinate with other lending staff to ensure consistency and adherence to established policies and procedures.
• Evaluate real estate holdings of borrowers through review of appraisal reports, environmental reports, construction plans, permits, and title review.
• Perform pro forma analysis for the subject collateral property to assess the degree of risk involved in issuing and extending credit.
• Determine whether all ratios and overall risks fall within the Bank's policy guidelines to recommend credit extension.
• Remain informed of financial and market trends in the portfolio and analyze the impact of those trends on the portfolio.
• Conduct collateral analysis to ensure the market value of collateral by securing loans through internal or external sources.
• Perform ratio analysis to compare trend analysis of the business's historical performance to the industry.
• Review loan documents for compliance and accuracy.
• Respond to customer inquiries and resolve problems on behalf of the officer.
• Conduct new loan reviews, facilitate modifications per loan policy, review transactions, process wires, and any third party on transactions (FSA, SBA, USDA, or others).
• Demonstrate initiative by proposing ideas for implementation to improve processing efficiency and/or quality and proactively communicate ideas/alternatives, which may enhance and/or resolve operations issues.
• Provide support in your capacity to lenders.
• Request and compile all necessary documents for loan document preparation and filing completion, such as loan titles, flood evaluations, and appraisals.
• Order loan documents by the approved credit memorandum.
• Once the loan is approved, request loan documents to originate loan fees.
• Present loan requests to the branch loan committee and others as needed.
• Attend closings with borrowers.
• Gather and organize information needed for generating reports.
• Provide continuing lending support to clients, including but not limited to monitoring customer accounts and loans, and performing maintenance within policy per borrower's request.
• Monitor past-due reports and communicate with the borrowers accordingly.
• Track the loan coming due report to annually renew lines of credit and extend maturing loans.
• Provide growth in lending sales by working closely with lending officers.
• Provide a written analysis and recommendation that includes a list of strengths and weaknesses of credit, including approval, denial, or alternative structure.
• Communicate with potential borrowers to collect relevant financial information from the borrower.
• Assist in the production of monthly, quarterly, and annual department performance reports for senior management.
• Assist in preparation for the Branch Loan Committee, Senior Loan Committee, external audits, and regulatory examinations.
• Identify accounts for further review and, if necessary, report any unnoticed delinquent accounts.
• Manage a loan portfolio according to experience, complexity, and loan type.
• Monitor and collect loans, including liquidation.
• Cross-sell, deepen relationships, and acquire new customers.
• Actively participate in customer, community, and public relations activities to increase the bank's visibility and enhance new business opportunities.
• Perform additional duties as assigned, as they relate to the position.

What This Job Offers

• Job Type: Full-time
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree