Relationship Connector

AGAPE CHILD AND FAMILY SERVICES INC•Memphis, TN

2d•Onsite

About The Position

Agape has a current opening for a Relationship Connector. As a poverty-reduction initiative, Agape, through its place-based strategy, Powerlines Community Network (PCN), implements a Two-Generation paradigm. Relationship Connectors will serve as the main contact for couples, from enrollment through programming, and will provide monthly follow-up for 12 months. This position will conduct intake, enrollment, assist in assessments, and collaborate with couples to develop a Relationship Success Plan. Relationship Connectors will identify individual participant's needs and link participants to services not funded by the grant. Relationship Connectors will use strength-based case management practices to assist couples in meeting their identified goals. Relationship Connectors will participate in the Marriage Mentors Work Group and assist the project coordinator in planning major project events. Additionally, the Relationship Connector should have excellent interpersonal skills and knowledge of marriage ministry; the Connector should have proven experience and demonstrated success in coaching teams. The Relationship Connector needs to have strong organization and time management skills. They must possess the ability to work well independently and as part of a team; work in partnerships and relationships with key community leaders, supporters, and advocates. Connectors ensure program quality, transparency, and accurate reporting.

Requirements

Associate's degree in Education, Psychology, Social Work or related field from an accredited college or university, or the equivalent combination of education, training, and the experience which provides the required knowledge, skills, and abilities for this position with at least 2 years of relevant experience.
The ideal candidate must have a demonstrated ability to work with a wide range of people, especially married couples, and provide culturally competent service delivery.
Proven ability to facilitate engaging group instruction.
Knowledge about community development and a passion for helping others.
Demonstrated knowledge of marriage ministry.
Must have excellent communication skills, both written and verbal, and demonstrated computer proficiency, including the use of Microsoft Office Suite and other software applications essential to this position.
Experience using a case management system to enter case notes, track client information, and monitor performance; specific experience with Penelope is a plus.
Should possess outstanding organizational and management skills and have proven ability as a problem solver and self-starter.
Understanding of data collection procedures and the aptitude for using data to inform decisions and processes.
Must have an automobile available for business use and maintain a current driver's license and current auto insurance with acceptable coverage levels.
Will be required to work a flexible schedule to include evenings and weekends as needed.
Candidate must be willing to engage in Agape's Performance Quality and Improvement (also known as Continuous Quality Improvement) standards of quality & excellence.

Nice To Haves

One unit or more of Clinical Pastoral Education (CPE) is preferred.
Experience using a case management system to enter case notes, track client information, and monitor performance; specific experience with Penelope is a plus.

Responsibilities

Receive training for and facilitate all curriculum used in the Becoming ONE project, including but not limited to Prepare and Enrich and PREP 8.0.
Conduct and update couples goals assessment with every participating couple to develop an individualized service plan for couples, noting needed, desired, and requested services and resources.
Understands and leads two-generational, family-driven, and strength-based services to families who require particular resources and assistance.
Focus on specific programmatic obligations, goals, and objectives and align with families' voice and choice (social and economic goals).
Arrange, coordinate, and monitor services related to meeting the needs of program participants to ensure stability and individual/family goal attainment as related to: Attendance in the Marriage Mentors Work Group, Marriage Retreats, Family Reunion, and other appropriate events. Delivery of pre and post-assessments Delivery of identified assessments Dealing with family crises as they arise Identifying additional needs of caseload families and making appropriate internal and external referrals
Coordinate events and activities onsite for program participants to encourage stability and individual/family goal attainment.
Work in partnership with all departments and other agencies involved and through the Becoming ONE project, led by Agape Child & Family Services.
Maintain current and accurate documentation of services provided to couples based on various requirements and provide necessary data to Agape and partnering agencies, if agreed upon, for input into the appropriate data systems. Agape is a data-informed agency. The Relationship Connector must accurately record data based on program standards and use data for continuous quality improvement for school-based and site-based programs.
Must be able to work a flexible schedule, which would allow for needed interaction and involvement for this position's tasks, i.e., weekend and evening hours, etc.
Complete internal reports and provide information concerning stability.
Attend and represent Agape in appropriate meetings and training with other agencies.
Attend Multidisciplinary Team Meetings and other in-service trainings provided by the agency.
Maintain positive and effective relationships and communication with Agape staff.
Serve as an advocate for Agape Child & Family Services and the communities we serve.
Attend regular supervisory and team meetings.
Will perform all other duties, within the general scope of this position, as requested by the Project Coordinator or other members of the Agape Leadership Team.
Maintain accurate and timely reports for case records according to Agape procedures and grant standards through data entry into Agape's preferred data collection system and documentation in all required areas.
Be prompt in initiating and replying to all correspondence and inquiries.
Submit timely reports of all referrals to the Supervisor.
Provide and use all the necessary required data for evaluation purposes.
Maintain positive and productive relationships with Agape staff, faith-based leaders, community partners, and participating couples.
Participate in staff meetings, in-service training, and approved and planned relevant workshops, seminars, and training events.
Participate in other Agency functions, i.e., community awareness events, advocacy activities, fundraising events, etc.
Participate in agency planning and development, especially specific to related programmatic areas.