Relationship Banking Associate

Aston Carter • Town of Guilderland, NY

3d • $20 - $25 • Onsite

About The Position

Join a dynamic financial team where your expertise and passion for service make a real impact. In this role, you’ll be the trusted partner for our members—delivering exceptional experiences, ensuring accurate transactions, and providing personalized financial solutions that help them achieve their goals. Where You’ll Work -- Choose from convenient Albany-area locations: Chatham, NY Colonie, NY Guilderland, NY Halfmoon, NY Clifton Park, NY Niskayuna, NY (Training provided. Branch hours vary by location.)

Requirements

• 1+ year of experience in sales, customer service or financial services.
• High School Diploma or GED required.
• Proficiency with POS systems and MS Office.
• Ability to work Monday–Friday (8:00 AM–5:30 PM) and occasional Saturdays (9:00 AM–12:00 PM).

Responsibilities

• Process deposits, withdrawals, and loan payments with accuracy and efficiency.
• Guide members through digital banking tools, including mobile apps and online platforms.
• Resolve inquiries promptly while offering consultative support tailored to member needs.
• Open new accounts, memberships, and loans, identifying opportunities for additional services.
• Support branch operations, including ATM balancing and compliance tasks.
• Collaborate with your team to meet and exceed performance goals.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees