Relationship Banker

Bank of America • Nampa, ID

423d

About The Position

This position at Bank of America is focused on engaging clients in the lobby to educate and assist them with transactions through self-service resources such as mobile banking, online banking, or ATMs. The role emphasizes building strong relationships with clients, understanding their financial and life priorities, and connecting them to appropriate solutions to meet their financial goals. The position requires flexibility in working hours and may involve training at one financial center before potentially moving to another location based on business needs.

Requirements

• Enthusiastic, highly motivated self-starter with a strong work ethic.
• Ability to collaborate effectively and build strong relationships.
• Passion and commitment to improving clients' financial lives.
• Confidence in identifying solutions for clients based on their needs.
• Effective communication skills and comfort engaging with all clients.
• Ability to learn and adapt to new information and technology platforms.
• Strong critical thinking and problem-solving skills.
• Flexibility to work weekends and/or extended hours as needed.

Nice To Haves

• Experience in financial services and knowledge of the industry, products, and solutions.
• One year of successful sales experience in a salary plus incentive environment.
• Six months of cash handling experience.
• Bachelor's Degree or business-relevant Associate's Degree.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions through self-service resources.
• Process cash transactions accurately and efficiently as needed.
• Conduct in-depth conversations with clients to understand their financial and life priorities.
• Connect clients to solutions that meet their financial goals.
• Educate clients on how to conduct simple banking transactions through self-service technologies.
• Follow established processes and guidelines to ensure compliance with laws and regulations.
• Manage time and capacity efficiently.

Benefits

• Competitive benefits to support physical, emotional, and financial well-being.
• Opportunities for learning and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED