Full Time Relationship Banker

Consumers National Bank•Goodland Acres, OH

13h•Onsite

About The Position

Consumers National Bank is seeking a full-time Relationship Banker for its Salem branch. The bank provides a community banking environment that recognizes achievements and empowers employees, fostering a collaborative culture to exceed customer and shareholder expectations and build lasting relationships. The company is willing to train the right candidate, and no prior banking experience is necessary, though cash handling and customer service experience are preferred. Consumers National Bank is an Equal Opportunity Educational Institution/Equal Opportunity Employer, committed to providing equal opportunity for protected veterans and individuals with disabilities. All applicants are subject to background, credit, and previous employment checks.

Requirements

Demonstrated proficiency in interpersonal communications, verbal and written
Ability to prepare or interpret basic verbal and written instructions and/or perform routine mathematical functions
High school diploma or equivalent
Ability to successfully identify needs, goals and objectives and suggest bank products and services to meet the customers’ needs
Ability to respond and assist customers with inquiries and/or problem-solving resolution
Possess the skills necessary to work effectively as a team member
Proficiency in basic computer skills
Careful attention to detail and time management

Nice To Haves

Cash handling and customer service experience
Previous cross-sales and/or referral experience

Responsibilities

Consistently seek to deliver exceptional customer service with a positive approach
Accurately process retail and commercial transactions including but not limited to: checking and savings deposits, withdrawals, account closings, loan payments, check order, cash advance, draws, stop payments, cashiers’ checks, gift cards, safe deposit box, foreign currency exchanges and transfers, and other products and services while adhering to all Bank and Department policies and procedures
Adhere to Teller Performance Standards related to balancing, accuracy, customer service standards, check cashing, and product referrals
Assist with opening and night depository duties
Effectively and efficiently process end of day and batch transactions
Maintains documentation files as directed
ATM team processing and balancing
Serve as a personal banker to provide exceptional customer service and establish and maintain high quality customer relations
Balance Cash items
Maintenance customer accounts as needed
Identify customer needs and refer financial products and services
Maintain cash drawer in accordance with assigned cash limits, accurately handle currency and balance the cash drawer
Contribute to a positive environment by demonstrating the company’s mission, vision, and values
Assist in all aspects of vault procedures, such as processing orders and shipments of coin and currency to and from the Federal Reserve
Complete ongoing education and training as required
Adheres to and satisfies all duties and training requirements related to company or outside agency compliance, confidentiality, security, policies, fraudulent or suspicious activity reporting, laws, and regulations as they apply to the position
Perform other duties as requested or assigned